A template is created for Company - Calbro Services, Support Organization - IT Support, and Support Group - Service Desk. 

Modify the access level of this template to the support organization level by removing the Support Group value. A message asking you to confirm the change is displayed. Click Yes to modify the access level.

Access defined for any support groups under Company - Calbro Services, and Support Organization - IT Support is made inactive and a single access record is created, providing access to all support groups in the selected support organization.