With a clear focus on customer service and a wide range of industry-standard policies, shoppers can rest assured that FramesDirect.com is indeed legit. There are over 14,000 FramesDirect reviews on TrustPilot, giving the online retailer a total rating of 9.0 out of 10.

Is frames direct a legit website?

FramesDirect has been accredited with the Better Business Bureau since April 2011, and they currently hold an A+ rating from the organization. The company averages over 4 out of 5 stars, with 393 customer reviews.

How does frame direct work?

FramesDirect.com is an out-of-network provider for most vision insurance plans. Once you've placed your order, you can submit your prescription eyewear or contact lens purchase for reimbursement through your vision insurance provider by using the forms found on our insurance page.