Today, Blue Cross and Blue Shield (BCBS) companies announced a new policy regarding telehealth services that ensures members have swift access to the care needed to get and stay healthy – at no cost to them.

Does Blue Cross Blue Shield cover virtual visits?

Who can use Blue Cross Online Visits? If your Blue Cross plan covers virtual doctor visits, you or anyone on your plan can use the service. To see what your plan covers, log in to your member account, go to Doctors and Hospitals and choose Find a Doctor.

Does Blue Cross Blue Shield Federal cover telehealth?

We've partnered with Teladoc® to give you an easy way to get care 24/7. All you need is your phone or computer to connect. FEP will waive copays for all telehealth services provided by Teladoc® during this time for all members.