I have a user with an issue where they go to save images embedded in an email and the only option they get is copy not save.

The original email came from a text message. When the user forwarded this email to me i experienced the same issue aswell. All images that came from a text message is having this issue

The blank spot below copy is the save button and you can click/use it but the text is missing.

I've tried a pc restart,outlook in safe mode, office repair, sfc scan, windows update and outlook update.

Would anyone know how to fix this or what causes this issue?