Ive got a rather strange question. I recently updated to office 2019 professional edition & im having a bit of an issue with what I think is syncing.
So On my Android Phone, In Mac Mail and Thuderbird client my emails download perfect, all IMAP folders etc and inbox. However in MS Office it brings the folders, included my sent but my inbox never seems to get through. It sends and recieves no problem but just my entire inbox folder remains empty although I know theres new emails on the server and on my other devices.
Ive tried adding my account on other PC's in the home and the same issue, evrything SYNCs apart from the inbox.
Can anyone offer some advice or ideas that might fix this?
2 Answers
While troubleshooting I finally came across the sync error code 8004DF03-0-0-560. Having a work through many solutions the final one that worked was opening the Run box (windows key & R) and typing Outlook.exe Safe:3
Check if you have properly subscribed all your email folders via the "IMAP folder" option like below:
If the issue still continues, corrupted profile might lead this issue, so please try creating and using a new Outlook profile via Control Panel > Mail > Show profile and see if there is any difference.
