I use a Centos Server in Windows HyperV. When I was sent a mail over this server, I get an error mail.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
host gmail-smtp-in.l.google.com [66.102.1.26]
SMTP error from remote mail server after end of data:
550-5.7.1 [185.124.86.138] The IP address sending this message does not have a
550-5.7.1 PTR record setup. As a policy, Gmail does not accept messages from
550-5.7.1 IPs with missing PTR records. Please visit
550-5.7.1 for more
550 5.7.1 information. y187si26143569wmc.112 - gsmtp
Reporting-MTA: dns; ln1.postoflscell.com
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.1 [185.124.86.138] The IP address sending this message does not have a
550-5.7.1 PTR record setup. As a policy, Gmail does not accept messages from
550-5.7.1 IPs with missing PTR records. Please visit
550-5.7.1 for more
550 5.7.1 information. y187si26143569wmc.112 - gsmtp
mxtollbox.com smtp test result :
SMTP Reverse DNS Mismatch Reverse DNS does not contain the hostname
SMTP Banner Check Reverse DNS does not match SMTP Banner
SMTP TLS Warning - Does not support TLS.
SMTP Transaction Time 15.485 seconds - Not good! on Transaction Time
SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
SMTP Connection Time 0 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
how to fix this problem?
1 Answer
As the error states, The IP address sending this message does not have a PTR record setup, so you need to set the PTR record for 185.124.86.138 (it is quite usual that receiving mail server requires this). Reverse DNS is controlled by whoever "owns" the IP address, so you should probably contact Bilgehosting to set the record for you)
