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I have a Web Hosting Server with Full Access of Settings. I am a Web Developer, so FTP is my daily use for updating a website. I am using a FTP client, After setting the server information, when i tried to connect, i recived an error while FTP client had send "MLSD" commant to server.
Here is the client LOG:
Status: Resolving address of si****.co (edited)
Status: Connecting to 74.208.***.***:21... (edited)
Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.3e Server (ProFTPD) [74.208.***.***] (edited)
Command: USER si***** (edited)
Response: 331 Password required for si*****
Command: PASS ********
Response: 230 User si***** logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: MFMT
Response: TVFS
Response: UTF8
Response: MFF modify;UNIX.group;UNIX.mode;
Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response: LANG en-US*;fr-FR;it-IT;ja-JP;ko-KR;ru-RU;zh-CN;zh-TW;bg-BG
Response: REST STREAM
Response: SIZE
Response: 211 End
Command: OPTS UTF8 ON
Response: 200 UTF8 set to on
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (74,208,*,*,149,88).
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing
I don't know what is going wrong. My other FTP accounts for different servers is working good on the same FTP Client Software..
5 Answers
I've recently stumbled upon this issue too. I found none of the solutions I found within the first Google searches to be of no use, but luckily found a solution of my own...
In Site Manager change Encryption to "Only use plain FTP", mine were previously "Use explicit FTP over TLS if available".
FYI, the previous fixes I tried were:
- Firewall configuration on the router - not possible due to work network and found is was only my PC.
- Change something on Remote server to do with ports - Again, not possible and was only my PC having the fault.
- Switching Filezilla from Passive to Active - Didn't work
- Using SSH instead - rejected
There are two solutions to this problem
change transfer mode from default to active
Use SFTP - SSH file transfer Protocol.
Both are done in site manger window. I am using the latest version of FileZilla Client with Windows 10. Changing both of these did NOT solve my problem!
This issue is caused by firewall blocks passive connection port range where pure-ftp deamon listens
This issue can be resolved by adding passive port range in pro-ftpd.conf file as shown below
PassivePorts 60000 62000
Make sure mentioned passive port range is opened in TCP_IN of firewall allowed incoming ports
Check your ftp config file, there uncomment and allow to use passive ports 30000 thru 35000.
pasv_min_port=30000
pasv_max_port=35000
Also add these ports range to your firewall TCP_IN and TCP_OUT (30000:35000).
I had same error when I using FileZilla on ubuntu. I get rid of the error by the following steps: 1. on FileZilla, open the top tab "Site Manager" page, on top right, select the "Transfer Settings" tab. 2. On "Transfer Settings" page, there are three Transfer mode: "Default", "Active", and "Passive". Select "Active". 3. Try to connect again.
