Dartmouth has worked with Amazon to implement an institutional Amazon Business account. Anyone purchasing from Amazon on behalf of Dartmouth College must do so via the Dartmouth Amazon Business account.
Amazon Business Accounts
P-Card and Corporate Card holders must transfer and/or activate their Amazon Business account using their Dartmouth.edu email, no personal emails are permitted.
Shopping on Amazon Business is as simple and user friendly as Amazon.com. As an added benefit, you will have immediate access to:
- Free Standard Shipping on ELIGIBLE orders over $25
- Institutional Amazon Prime Account
- Easy Price Comparison Shopping
- Transparent Total Shipping Costs
- Discover Small, Women and Minority Owned Businesses
- Automatic tax exempt purchasing on items sold by Amazon.com LLC and participating 3rd party sellers
- Business Pricing and quantity discounts on millions of items
- Access to a specialized business only Customer Service team at 866-486-2360
No personal purchases are allowed on the Amazon Business site.
For more information, please see the frequently asked questions. For questions, please contact Procurement Services.
FAQ's - Getting Started
Who can use Amazon Business for purchases?
Dartmouth College employees may utilize the Dartmouth College Amazon Business account for approved business purchases. Purchases must be made using a valid Dartmouth.edu email address and a Dartmouth College PCard or Corporate Card.
Do I have to use Amazon Business for Dartmouth College purchases?
If you are going to make a purchase for Dartmouth business and you want to purchase from Amazon, you must use the Dartmouth College Amazon Business account, not the Amazon consumer marketplace. It’s not mandated that employees purchase from Amazon.
What can I purchase through the Dartmouth College Amazon Business account?
Please see the Dartmouth College Business Expense Policy for appropriate business purchases. If you are using your Dartmouth College PCard or Corporate card, please review those policies for appropriate card use.
Dartmouth College PCard Policy
Corporate Travel Card Information
How do I create my Amazon Business account?
You can access Amazon Business by clicking the link directly from the registration email you received. The first time you access Amazon Business you will be prompted to set up your account.
Use your Dartmouth.edu email address and create a password.
What if I haven’t received an invitation?
Be sure to check your spam or deleted email folders. The registration email is sent directly from Amazon.com (). If you still cannot locate the email, contact Procurement Services.
How do I register as part of the Dartmouth Amazon Business account?
Please read the following instructions prior to accessing Amazon Business. This will ensure your account is set up before making purchases.
- Scenario 1 I have never used my Dartmouth.edu email address on Amazon.com
- Scenario 2 I already use my Dartmouth.edu email address to make PERSONAL purchases on Amazon.com
- Scenario 3 I already use my Dartmouth.edu email address to make BUSINESS purchases on Amazon.com
When I access Amazon Business for the first time, I am prompted to log in with a password. I do not know my login information.
You are asked to enter a password because you have an existing account with Amazon with your Dartmouth.edu email address. If you cannot remember the password, please select the “forgot password” button to reset. If you are still having trouble resetting the password, please call Amazon Business Customer Service at 888.281.3847 and ask them to reset it for you.
Can I use the new Amazon Business account for PERSONAL use?
No. The central Amazon Business Account must be used for Dartmouth business purchases only, in accordance with our purchasing policies. The Dartmouth Procurement Services team will have access to all purchasing history made through the Amazon Business account.
I forgot my password for my Business account and am unable to reset the password.
Please contact Amazon Business Customer Service by clicking Contact Us (preferred method) or at 888.281.3847.
I already have an Amazon Web Services (AWS) account with my work email, so I can’t use the same email again for Amazon Business.
Please contact Amazon Business Customer Service by clicking Contact Us (preferred method) or at 888.281.3847 and they will help troubleshoot this issue for you.
How do I contact Amazon Business Customer Service?
Amazon Business Customer Service can be reached by clicking Contact Us (preferred method) from within your account or at 888.281.3847.
What if I previously used my Dartmouth.edu email address to register for a verified Amazon Business account?
If you previously used your Dartmouth.edu email address to register for an Amazon Business account, you will need to deregister that account. Your information and order history will still exist and will follow the user to the next Amazon Business account if you choose to convert your existing account when accepting the invitation. All previous, stand-alone, Amazon Business accounts will be consolidated under the new, centralized account.
How do I deregister my account?
- Log into your Business Account
- Download an order history report for the past 6-12 months
- Deregister your existing account
- Email to request your invitation to be sent to you
NOTE: The terminology on this screen can be confusing. Rest assured your order history will not be lost, your account will be converted back to an Amazon consumer, allowing you to join the central Amazon Business account.
I tried to deregister my account but it says “I don’t have permissions to close this account.” How should I proceed?
The reason you do not have permissions to close your account is because you are not the administrator of the account you are tied to. Please reach out to the administrator on the existing account and have them remove you. If you are unsure of who your account administrator is, please contact Customer Service at 888.281.3847.
