The original way of finding an issue within a business services ecosystem was to search the database, server, and applications separately. Over time, the process has evolved into different variations of this idea; there are models that combine all applications into a single location in some form and others that give you a snapshot of health at a given interval (hourly, weekly, etc.). However, in today's world, even an hour is a lifetime. You need to know about problems when they happen—not when the snapshot is ready.

This is where BMC has changed the game. Our dynamic service modeling feature gives a real-time snapshot of your environment, so you know exactly what's happening—from any perspective of the business—the moment an issue arises.