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Knowledge Management User Roles and Permissions - Documentation for Bmc Helix Itsm 21.05

David Miller • • 1 min read
Knowledge Management User Roles and Permissions - Documentation for Bmc Helix Itsm 21.05

Grants access to configuration settings. This permission enables users to configure BMC Helix ITSM: Knowledge Managementsettings. Typically, an assigned user is not a member of a support group and is not intended to create, edit, or publish articles.

Users with the Knowledge Config permission can configure BMC Helix ITSM: Knowledge Managementsettings

Best practice: Grant this permission to users who need to configure the component functions mentioned in the list of BMC Helix ITSM: Knowledge Managementpermissions. Typically, you grant this permission to users with the role of an Application Administrator.

David Miller
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David Miller

David Miller brings 15 years of experience in global economics, personal finance strategy, and market dynamics. He specializes in turning complex economic trends into actionable insights for everyday readers.