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Applying a Patch - Documentation for Remedy Deployment 18.05

Maya Lin-Takahashi • • 9 min read
Applying a Patch - Documentation for Remedy Deployment 18.05

BMC offers all the patches as a deployable package. Applying a package in your environment is easier and faster. You can login to the BMC Electronic Product Download (EPD) site and download the patch and deploy the same in your environment without using the installer.

The patch can be a binary payload, batch or Shell scripts, definition, or data files (.arx files).

Remedy products included in the patch 

You can import and deploy the patch for the following components:

  • BMC Remedy AR System server
  • BMC Remedy Mid Tier 
  • BMC Atrium CMDB
  • BMC Remedy ITSM Suite
  • BMC Service Request Management
  • BMC Service Level Management
  • Remedy with Smart IT

Before you begin

Ensure the following before you install the patch:

Maya Lin-Takahashi
Author

Maya Lin-Takahashi

Maya is a hardware enthusiast who tests and reviews smart home devices, smartphones, wearables, and audio gear. She focuses on practical consumer value and build quality.