The Spotify Wrapped 2023 roundup is now finally rolling out globally. But what if the feature is stubbornly refusing to show up in your Spotify app on iOS or Android, or on desktop? Luckily there are a few things you can try.
Spotify has admitted that its Wrapped has experienced some issues this year, posting in its forums that it's received reports that the feature "is not loading across multiple platforms". Spotify says it's investigating, but this is likely why Wrapped 2023 is returning various errors including 'internal server error', 'no healthy upstream' or the page below.
It's possible that Spotify's servers have simply keeled over from the demand and that these issues will resolve in the coming hours. We've asked Spotify for an update and will update this page when we hear back.
If your Wrapped 2023 issues aren't caused by these server issues, then there are a few other things you can try to get the roundup to show on mobile and desktop. Before we go into those below, it's worth noting that Wrapped isn't available in all regions due to local data privacy laws, even in countries where it's previously been available. Last year, for example, Spotify users in Sri Lanka and Ghana discovered that it wasn't available for them.
You also need to have listened to Spotify for a certain amount of time to qualify for the Wrapped roundup, although this won't be an issue for most. With a free or Premium account, you need to have streamed at least 30 tracks for over 30 seconds each, from five unique artists.
But assuming none of those things are an issue for you, here are the best ways to get the Spotify Wrapped 2023 to show up if the app isn't showing you its usual banner or card.
1. Update the Spotify app
A fairly obvious one, but not having the latest version of the Spotify app is a common reason for Wrapped roundups not displaying. Go to the the App Store (on iOS) or Play Store (on Android) and make sure there's no app update waiting for you.
On iOS you need app version 8.8.92 to see Spotify Wrapped, while on Android version 8.8.90.893 of the app has given us the roundup.
If you're all up to date and Wrapped still isn't showing, it's worth trying a more nuclear option – deleting the app and reinstalling it. Don't worry, all of your Spotify music and playlists are tied to your account, so they'll appear again when you log back in.
2. Take the manual route
Spotify Wrapped should appear as a banner or tile in the Spotify app as soon as it's ready – this is the easiest way to find it. But if you can't see one of those, you can also try using Spotify's search bar.
In the app's search bar, try typing or 'spotify:datastories:wrapped' or '2023 Wrapped'. For us, typing in the former took us straight to our Wrapped 2023 roundup, but the latter may also produce a result that you can tap to take you through your slideshow.
