The Direct Express® card is a debit card you can use to access your benefits and you don't need a bank account. With the Direct Express® card program, we deposit your federal benefit payment directly into your card account. Your monthly benefits will be available on your payment day—on time, every time.

Why is Direct Express temporarily unavailable?

When Direct Express detects that there have been suspicious transactions on your debit card, they may temporarily block all new transactions on the card until they speak with you to determine what is going on with the card.

What bank does Direct Express use?

The U.S. Department of the Treasury's Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express^® prepaid debit card program. The new agreement is for 5 years, beginning in January 2020.