A broker is an individual or firm that acts as an intermediary between an investor and a securities exchange. A broker can also refer to the role of a firm when it acts as an agent for a customer and charges the customer a commission for its services.

What is the role of the broker?

Brokers build and maintain customer relationships, execute sales and complete administrative duties, such as document preparation, and follow-up with customers. Customer service is a crucial component of the Broker's job; they are responsible for ensuring and maintaining customer satisfaction.

How do brokers make their money?

Brokers make money through fees and commissions charged to perform every action on their platform such as placing a trade. Other brokers make money by marking up the prices of the assets they allow you to trade or by betting against traders in order to keep their losses.