Our employees will never threaten you for information or promise a benefit in exchange for personal information or money. Social Security may call you in some situations, but will never: Threaten you. Suspend your Social Security number.

Does the Social Security office call you for suspicious activity?

The SSA will never call you regarding your account, even if suspicious activity has been recorded. If you receive a phone call from someone claiming to represent the SSA, the call is most likely a scam and you should hang up and report the call directly to the SSA.

How does Social Security contact?

CONTACTING SOCIAL SECURITY

We are available to assist you by telephone, mail, or at through the internet. Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 7:00 a.m. and 7:00 p.m. Monday through Friday.