Unlink and relink your library card.
Open the Libby app (if it's not already open) and tap Menu > Library Cards. Tap on your library card and then Unlink card. Tap again to confirm. ... Launch Libby again and add your card under Menu > Library Cards > Sign In to see if the issue's resolved.
Is Libby offline?
In Libby, you can stream the book if you're storage-conscious, and you can download the book if you're data-conscious (or often offline).
How do I get Libby to work?
Libby is available for Android, iOS, and in your browser at libbyapp.com.
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Get started with Libby
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Get started with Libby
- Install the Libby app from your device's app store. ...
- In Libby, follow the prompts to find your library and sign in with a valid library card.
- Browse your library's collection and borrow a title.