Q) Is the Croma Exchange Offer applicable to all users? Yes, that's the best part. No matter, whether you are a new or an existing customer of Croma, you can avail the benefits and savings from the Croma Exchange Offer.

Does Croma have a return policy?

Chroma reserves the right to not evaluate the product and return it to the customer at the customer's expense. Submit an RMA Request Online, Call Customer Support at 800-824-7662 or e-mail to obtain a Return Material Authorization (RMA) number and shipping instructions.

Does Croma sell genuine products?

Flipkart and Croma are the same middleman in the relationship of you buying something from Samsung. In short, there is no difference in what the stores sell, so you will get the same genuine products.