If you think recipients are not receiving your e-mails because the mail server is blocking them, contact the recipient by phone or through another e-mail account. Work with the recipient to determine if your mail server is in fact being blocked by the recipient's mail server.
What to do when you are not receiving emails?
If the message never arrived, there are several things you can do to try to fix the problem:
- Check your Junk Email folder. ...
- Clean out your inbox. ...
- Check your inbox filter and sort settings. ...
- Check the Other tab. ...
- Check your Blocked senders and Safe senders lists. ...
- Check your email rules. ...
- Check email forwarding.
Why emails are not received?
Misspelling of email addresses is a very common reason for emails not being sent. It's very easy to miss out a letter or a dot in an email address, which will result in it not getting through. ... If you receive a NDR email back then you'll want to find an alternative way to contact them, or send something to them.
