While the Mayday video calling service is no more, Amazon is still offering Mayday Screen Sharing. This means that once you have contacted customer service, you'll be able to share your screen with Amazon to help them offer technical support for your device.

What is Mayday screen sharing app?

The feature, which was first launched almost five years ago, offered Fire tablet users live video support from a real human being in a matter of seconds. By simply tapping the Mayday button, a customer support representative would be summoned, who could take control of the device and annotate the screen as necessary.

What is Amazon Mayday screen sharing?

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. ( Amazon Photo)