There are various reasons why this happens. It's possible the location accuracy option is disabled, you're using an older version of the app, or you don't have proper access to the internet. The Google Maps app itself may have issues, too. Cache files and other app data can sometimes cause various issues with the app.
How do you reset Google Maps?
5. Clear Google Maps Cache and Data
- Open Android Settings and select Apps.
- Scroll down to Maps and select it.
- Select Storage.
- Select Clear cache at the bottom of the screen.
- Select Clear data at the bottom of the screen.
- Select OK on the confirmation window.
Why is Google Maps not working iPhone?
Go to Settings > Privacy > Location Services and make sure that Location Services is on and that Maps is set to While Using the App or Widgets. ... Then open Maps again. Restart your iPhone, iPad, or iPod touch. Try a different location or switch to a different Wi-Fi network.
