Complacency causes a sense of numbness to hazards. Complacency can be defined as self-satisfaction, especially when accompanied by unawareness of actual dangers or deficiencies. Complacency is extremely dangerous in the workplace. ... Companies and employees work hard to create a safe workplace and eliminate unsafe acts.

What are the causes and effects of complacency?

As causes of complacency, intensive workload, poor knowledge/understanding of the equipment, steep authority gradient, lack of collaboration, poor communication, efficiency-thoroughness trade-off, crewing strategies, and lack of organisational justice were identified.

Why is complacency dangerous in business?

Complacency can be the single most dangerous threat to any business. Like runaway tree roots, complacency takes hold of an organization's culture, and the worst part is, in many companies, leadership is either slow to recognize it or does nothing to stop it. ... You lose customers, money and eventually your business.