Call forwarding, or call diversion, is a telephony feature of some telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another mobile or another telephone number where the desired called party is available.

What happens when call is forwarded?

When someone activates call forwarding on their phone, it means that they want their incoming calls on that particular phone number to be redirected to another phone number of their choice. It is especially useful in instances of network problems and can be also used for a lot of other reasons.

What is a forwarded phone call?

Call forwarding is the process by which you reroute an incoming call. For example, you can send all your calls to the office while you're on vacation. Then you have the luxury of having your cell phone and still making calls but freely ignoring anyone who calls you.