Phone calls
If you are called by someone, not an automated call, and asked to enter a code, then it's a scam. Halifax will never ask you to complete this call to secure or get money into your account. We use your data as set out in our terms and conditions and by your data privacy rights.
Will Halifax ever ring me?
We'll never call to tell you to move money to another account. And we'll never call you from the number on the back of your card. If you get a call like this, hang up, it's a scam. If you move your money to another account and it's a scam, we may not give you a refund.
Do banks ever call you?
It's not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to con you out of your money.
