An employee assistance program is an employee benefit program that assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being.

What does employee assistance program do?

An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.

Is Employee Assistance Program Good?

Are Employee Assistance Programs (EAP) Effective? Research exists that demonstrates that EAPs are effective, although, the evidence is controversial. HR professionals experience both positive and negative word-of-mouth feedback from employees who have accessed their organizations' EAP.