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Why can’t I open a file on my Android?
If a file won’t open, a few things could be wrong: You don’t have permission to view the file. You’re signed in to a Google Account that doesn’t have access. The correct app isn’t installed on your phone.
How do I open a file that won’t open?
The Open and Repair command might be able to recover your file.
- Click File > Open > Browse and then go to the location or folder where the document (Word), workbook (Excel), or presentation (PowerPoint) is stored. …
- Click the file you want, and then click the arrow next to Open, and click Open and Repair.
