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The recovery partition is part of the hard drive where your device’s factory settings are stored. In rare cases, this can become infected with malware. Hence, doing a factory reset will not clear the virus.
How do I remove a virus from Windows 10?
Windows Security is a powerful scanning tool that finds and removes malware from your PC.
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Remove malware from your PC in Windows 10
- Open your Windows Security settings.
- Select Virus & threat protection > Scan options.
- Select Windows Defender Offline scan, and then select Scan now.
How do I remove all viruses from my computer?
If your PC has a virus, following these ten simple steps will help you to get rid of it:
- Step 1: Download and install a virus scanner. …
- Step 2: Disconnect from internet. …
- Step 3: Reboot your computer into safe mode. …
- Step 4: Delete any temporary files. …
- Step 5: Run a virus scan. …
- Step 6: Delete or quarantine the virus.
