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How can I fix my Android phone?
Open up the main Android Settings app, tap Apps, choose your problematic app from the list on screen, then tap Storage and Clear Cache. For an even more severe ‘reset’, choose Clear Data (which returns the app back to the way it was when you first installed it). Load up the app again to see if the issue is fixed.
How can I solve my mobile troubleshooting problem?
Restart your device.
- Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.
- If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”. …
- Try the troubleshooting steps below.