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Clear Cache and Data in Message App. If your device has recently been updated to the latest version of Android, the old caches may not work with the new Android version. … So you can go to clear the message app’s cache and data to fix the “message app not working” issue.
How do I fix my messaging app on my Android?
How to fix messaging on your Android phone
- Go into your home screen and then tap on the Settings menu.
- Scroll down and then tap on the Apps selection.
- Then scroll down to the Message app in the menu and tap on it.
- Then tap on the Storage selection.
- You should see two options at the bottom: Clear data and Clear cache.
Why is my text message not working Android?
If your Android won’t send text messages, the first thing you should do is make sure you have a decent signal — without cell or Wi-Fi connectivity, those texts are going nowhere. A soft reset of an Android can usually fix an issue with outgoing texts, or you can also force a power cycle reset.
