You shouldn't let a bailiff into your home - it's always best to try to sort out your debt by keeping them outside and speaking through the door or over the phone. Make sure your doors are locked and your windows are closed - bailiffs are allowed to come in through unlocked doors.

Can I refuse to pay bailiffs?

If the bailiffs come into your home and you can't afford to pay your debt you'll normally have to make a 'controlled goods agreement'. This means you'll agree to a repayment plan and pay some bailiffs fees.

Can bailiffs actually do anything?

Bailiffs (also called 'enforcement agents') could take your belongings if they're collecting a debt you haven't paid. They can take things you own or that you own jointly with someone else - for example electrical items, jewellery or a vehicle.