Recognising your emotions and learning to manage them is one of the most important skills you can have. In fact people who are good at noticing how they feel and can calm themselves down or adjust their behaviour are more likely to do well in life, have healthy relationships and manage difficulties and set backs.

Why is it important to manage emotions in the workplace?

The Reason

Research shows that, for better or worse, emotions influence employees' commitment, creativity, decision making, work quality, and likelihood of sticking around—and you can see the effects on the bottom line. So it's important to monitor and manage people's feelings as deliberately as you do their mindset.

What does it mean to manage emotions?

Managing emotional reactions means choosing how and when to express the emotions we feel. People who do a good job of managing emotions know that it's healthy to express their feelings — but that it matters how (and when) they express them.