STC PAY will release the hold on any payment after thirty (30) Days from the date the payment was received into Your Account unless STC PAY has a reason to continue to hold the payment such as (a) the receipt of a Dispute, Claim, Chargeback, or Reversal, (b) STC PAY believes that You have violated the terms of this ...

How can I get refund from STC?

If the Merchant allows a price adjustment, return of Products or cancellation of Products in connection with a Transaction from a Customer, the Merchant will initiate and authorise a Refund Transaction as soon as possible following receipt of the Customer's request for such refund/adjustment by using the refund ...

Can I cancel STC pay transaction?

14.2 Unless otherwise agreed in writing by You, You may terminate this Agreement at any time by contacting customer service as per Section 2.2 above and closing Your Wallet Account. Upon closure of Your Wallet Account, any pending transactions will be cancelled.