Tacit knowledge encompasses everything a person knows how to do but does not necessarily know how to explain or has taken the time to try to document. It can be defined as skills, ideas and experiences that people have but are not written down and may not be captured easily.

What is tacit knowledge?

Tacit knowledge or implicit knowledge—as opposed to formal, codified or explicit knowledge—is knowledge that is difficult to express or extract, and thus more difficult to transfer to others by means of writing it down or verbalizing it. This can include personal wisdom, experience, insight, and intuition.

Which is an example of tacit knowledge?

Examples of Tacit Knowledge

Being able to identify the exact moment a prospect is ready to hear your sales pitch. Knowing just the right words to use within your copy to attract and engage your audience. Knowing which specific piece of content to deliver to a customer based on their expressed needs.