Octopus Energy score an impressive 4.8 out of 5 stars at TrustPilot (from over 65,000 Octopus Energy reviews), with 90% of the reviewers rating them as excellent. Only 3% of the reviewers rated them poor or bad. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot.

Is Octopus energy a good energy company?

Octopus Energy reviews from customers were so positive that the supplier also scooped up the Energy Supplier of the Year Award for 2021, pulling out an Overall Customer Satisfaction score of 92% in the survey. Of the 15 award categories, Octopus Energy took the top spot in seven.

Is Octopus energy expensive?

Octopus Energy: quick stats

However, certainly when I reviewed Octopus, I found the company's variable tariff to be one of the lowest in the market, at 11.7 per kwh for electricity and 2.3p for gas. It was also one of the cheapest green energy suppliers.