If you do not wish to use any of the free return methods available, you will be responsible for the return costs. Please bear in mind that if you wish to return the items to us freight collect/cash on delivery, we may charge you any costs incurred in such return.

How do I return an online order from Stradivarius?

You can return the product directly to the address outlined on the receipt received on delivery of the product and in any case at the address Örs Vezér tér, 25, 1106 Budapest, Hungary. We ask you to return the product without delay, together with the receipt to the address outlined on the receipt.

How do I return something on Stradivarius?

Returns Methods

You may return any item at any Stradivarius store in the Republic of Ireland. You just need to present, as well as the item, the e-ticket that was attached to the Dispatch Confirmation, which is also saved under the "Orders" section of your account on our website, and on the Stradivarius mobile app.