Sometimes we need clarification when we want to get a better handle on where others are coming from. Asking clarifying questions shows that you're actively listening and want to understand. The best questions are open-ended. They allow the person to expand on the topic rather than giving a simple yes or no response.
Why should you seek clarification?
Clarification is important in many situations especially when what is being communicated is difficult in some way. ... The purpose of clarification is to: Ensure that the listener's understanding of what the speaker has said is correct, reducing misunderstanding.
What does it mean to seek clarification?
When you ask someone for clarification, you are asking them to say something in a different way or provide more information so that you understand them better. This is different from asking a person to repeat something. The person might not have explained themselves clearly, for example.