'Held at Customs' means the package you are sending to the destination country is held by the officials of the importer country's customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

How long can a package stay in customs?

As we highlighted earlier, sometimes packages can be held up at the ISC or at Customs for anywhere between a week, 10 days, or even a little bit more than that.

Why is my USPS package stuck in customs?

Being held at customs means there are several reasons. It means that the package you sent is held at the destination country by the officials to ensure that it is permissible to cross the border. It can be either a prohibited good or incorrect paperwork that might cause the package to be held there.