The Sales BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.

What is a BDC agent?

BDC representatives, or business development center representatives, are responsible for identifying and securing new sales leads, and maintaining client relationships.

What does service BDC stand for?

The goal of the Business Development Center (BDC) is to develop sales and service business for the dealership. ... Improve engagement and relationship building with phone ups and other leads and raise appointment conversion rates for sales and service.