It seems that toggling Airplane mode is causing a lot of issues with FaceTime. So toggle Airplane mode off and try making a FaceTime call again. A lot of readers tell us that Airplane mode was causing their calls to drop and start showing that “reconnecting” message and eventually “FaceTime Call Failed.”

What does it mean when your iPhone says reconnecting?

If I understand correctly, you are trying to transfer content from an old iPhone to a new one, but it is stuck saying reconnecting. If it has not moved and is not responding you may need to restart the device. Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

How do I stop my phone from reconnecting?