Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives.

Why you should never split the difference?

The idea that we should approach social interactions as negotiations will feel distasteful to many. According to Voss, that is because we misunderstand what a negotiation is. ... Never Split the Difference provides the reader with a series of straightforward and actionable negotiating strategies.

How do you split the difference?

When you have offered one amount (often, but not necessarily, money) and the other person has named another amount, then offer to 'split the difference', to agree on a price that is half-way between what you want and what the other person wants.