There is no right or wrong method to send a condolence. Whether it be a text, note, or letter, the recipient is sure to be grateful for your kind thoughts and words. People who are grieving the loss of a loved one need to know they are supported and cared for.

When should you not send condolences?

While proper etiquette dictates that sympathy cards are ideally sent within two weeks after a death, it is never too late to send someone a sympathy card or note to express your heartfelt feelings of condolence for their loss.

What is the etiquette when someone passes away?

Be a good listener. Let friends and family talk about their loved one and their death. ... Refer to the deceased by name, and acknowledge his or her life. Offer to help the person/family in any way (the more specific the better), and if they want help, follow through.