New Xfinity by Comcast customers can order a self-install kit at the same time they sign up for Xfinity services. Your self-install kit will be mailed directly to your home. You can also call Xfinity customer service to have a kit mailed to you.
How long does it take to get Xfinity self-install kit?
Getting Started kit Expectations
Shipping of your Getting Started kit can take three to five days for standard shipping and one to two days for expedited shipping (excludes Sunday). You can activate your Getting Started kit by app, online or on your TV.
What comes in the Xfinity installation kit do we need it?
Each Getting Started kit contains the following:
“Fold-over” cover with overview instructions.A QR code you can scan with your mobile device, which will take you to a video with installation instructions.Environmentally friendly materials.Simple instructions in a Quick Start Guide. Xfinity return equipment card.
Do I need a technician to install my internet?
You can install internet by yourself if your home is wired properly for internet service and if your provider has a self-installation option available. Self-installation isn’t always an option—some providers require a professional to install your internet service because of wiring issues and other complications.
Do I need to wait for Xfinity self install kit?
Getting Started Kit Overview FAQs
You can install services on your own. You no longer have to wait at home for a technician. You’ll receive your products in one single shipment. You won’t need to go to the Comcast Service Center.
Do you need a phone jack for Xfinity?
To use Xfinity Voice service you need a telephone handset and electrical outlets. Inside wiring and jacks are not required for service. Handsets may be connected directly to a Comcast Wireless Gateway device, or inside wiring and jacks can be connected to provide phone service throughout a residence.
Do I need a router for Xfinity?
To use Xfinity internet, you’ll need a compatible modem and router. You might think a modem and a router are the same device, but they are not. Simply put, a modem is a device that connects your household to your service provider, in this case, Xfinity.
Does Xfinity do same day installation?
We can set up installations up to 30-days in advance, we offer installations 7-days a week, from early morning to early evening, with 2-hour arrival windows, along with a Tech ETA feature built right into the ‘My Account’ app for you.
Do I need an Xfinity box for every TV?
No TV Box is required to watch Xfinity Instant TV. You can also watch using the Xfinity Stream app on your compatible smart TV, smartphone, tablet or Roku device. You can even go to the Xfinity Stream portal on your computer.
What is the box that comes with Xfinity?
Xfinity Flex is a voice-controlled 4k Streaming TV Box, free with Xfinity Internet. Check out all you can do with Flex: Brings together top apps and networks including Netflix, Disney+, Hulu, HBO Max, Prime Video, YouTube, discovery+ and more.
Do you need HDMI cable for Xfinity box?
You may only need one coax cable for your set-top box connection, so select the length that suits your needs. For the best HD picture quality, connect the HDMI cable from the HDMI connection on your HDTV to the HDMI connection on your set-top box.
How much is Xfinity installation fee?
Xfinity installation fees: $39.99 for Self-Install Plus
The provider doesn’t charge a shipping-and-handling fee for the equipment, but if you want priority shipping, you’ll have to pay $29.95.
Is my building wired for Xfinity?
Step 1: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at or call 1-800-Xfinity and we’ll determine if service can be provided to your address.
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