You can file a claim by entering your mobile number or serial number in the “File, Continue or Track My Claim” section on the Home page or by calling Assurant at 1-800-316-2075.
Does metropcs insurance cover cracked screens?
Metro PCS offers a wide variety of phones and services. There is a wide variety of options to meet your needs. Metro PCS can help you set up new service and fix your cracked or broken phone. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
What is handset protection?
Per Month. The Premium Handset Protection® Program. Our most comprehensive protection for your device and everything on it, starting at $5 per month per device depending on your device tier and area code.
What is the metro promise?
MetroPROMISE® Return Policy
If you’re not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
What if I lost my Metro PCS phone?
Contact Metro for help with your lost or stolen phone by visiting your local store or by calling 1-888-8metro8 (1-888-863-8768). If you wish to end your Metro by T-Mobile wireless service, you simply need to stop paying for your account.
Can u return a phone to MetroPCS?
Metro by T‑Mobile stores will gladly assist with your return. Return a device or accessory within 14 days of the purchase date of the original device.
How long do I have to return my phone to Assurant?
We must receive your defective device within 15 days of when you receive your replacement. If we do not receive your device within 15 days, we’ll charge the non-return fee. This fee is equal to the no-contract retail price of your defective device (not exceeding $1,400).
How do I know when my upgrade is for MetroPCS?
Once you purchase a phone on Metro PCS, you automatically qualify for a promotional upgrade every 90 days after activating the phone, up to four times a year. There are three ways in which you can activate your phone on Metro PCS; In-store, meaning you opt to visit a Metro PCS phone store near you.
How can I claim Airtel insurance?
You can file the claim within 48hrs of discovering the damage by logging on to In case you are not able to file the claim, please call Airtel Customer Care at 121 within 48 hours to intimate else the same will not be admissible by the Insurance Partner.
Is it worth it to have cell phone insurance?
Cellphone insurance may be worth it if the cost of replacing your phone would put a strain on your finances. And, with the pricetag on the latest smartphones topping $1,000, that’s not a rare situation. Insurance might help cover you if your phone is lost or stolen, or if it’s accidentally damaged.
What is Airtel handset protection?
Airtel Secure Plan protects your Smartphone round the clock against any kind of Accidental /Liquid damage and provides you Anti-Virus & Cloud back-up. If your Smartphone is accidentally damaged, you need not worry about taking it to the service center and bearing a huge repair cost.
How do I activate a replacement Metro PCS phone?
Visit a store or call 1-888-8-METRO8 to activate your device.
Why do I have to pay a deductible for my phone?
Asurion, like most insurance programs, requires that you pay a deductible when a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases the deductible is far less than the full retail price that you would pay for a new smartphone. Was this answer helpful?
What is MetroPCS return policy?
Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
Can I cancel a MetroPCS payment?
You may cancel an Autopay Payment at any time up to three (3) Business Days prior to the date such payment is scheduled to be made. To cancel an Autopay Payment, log into your MetroPCS eWallet account on and follow the instructions to remove the AutoPay preference from the Funding Account.
How long do you have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee may be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you’ll need to return.
