For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.

How do I dispose of old directv receivers?

You call Directv to deactivate the receiver off the account. If it is returnable they send you a prepaid shipping back for the equipment they own. If it is an old enough model they don’t want back, then you go to for more info if you aren’t aware of any local electronic recycling centers.

What equipment do I return when I cancel directv?

DIRECTV Equipment Return Information

If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the equipment is not returned within 21 days from the date the account is changed or canceled, it will result in an equipment charge.

Does DIRECTV recycle old receivers?

AT&T and DIRECTV take recycling seriously. If you are looking to recycle your old AT&T equipment, we’ve made it fast, easy and free.

How do I get a shipping label from AT&T?

ATTHelp
Go to AT&T Trade-in Program > Ask for Help > Request shipping materials, or use the online chat support.Call the Support Line: 888.445.6005. Hours of operation: Monday – Friday, 7am – 7pm CST.

Does Best Buy recycle satellite receivers?

We’ve partnered with Best Buy to provide you with an easy and free option to recycle your inactive DISH equipment. Simply bring your inactive DISH equipment to the customer service desk at a Best Buy location near you. It’s that easy!

What do I do with my old bell satellite receiver?

TV receivers (Satellite and Fibe)

Simply contact Bell customer service to coordinate the return of your receiver at 1 888 759-3474 for Bell Satellite TV or 1 866 797-8686 for Bell Fibe TV. Returned TV receivers are either refurbished and reused, or recycled.

Do I need to return directv remotes?

In reading the official Directv service agreement it says that the leased remote must be returned .

How do I cancel DirecTV 2021?

To cancel service, call 800.531. 5000. If still under contract, you must pay an Early Termination Fee of $20 per month for each remaining month on your agreement. A one-time deactivation fee of $15 may also apply.

Can I return my DirecTV equipment to an AT&T store?

RC1/Converted DIRECTV, Legacy DIRECTV, AT&T Internet, AT&T Fixed Wireless Internet, and U- verse TV customers who make changes to their service (including disconnecting all services) may be required to return their existing equipment. Heads up: AT&T Retail stores are never a valid location to drop off equipment.

What equipment do I need to return DirecTV?

What equipment do I return when I cancel DirecTV? You must return the receiver and the wireless video bridge.

How can I avoid AT&T restocking fee?

For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived.

Where do I mail my ATT bill?

Pay your bill by mail
Wireless. P.O. Box 6416. Carol Stream, IL 60197-6416.DIRECTV on att.com, U-verse® TV, and digital phone. P.O. Box 5014. Carol Stream, IL 60197-5014.DIRECTV on directv.com. P.O. Box 5006. DSL and home phone. P.O. Box 5080. Check your bill: The mailing address is on your paper bill.

Where do I find my AT&T trade-in confirmation number?

The confirmation number should be noted on the email you received from when you made the order.