Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you. The U.S. Postal Service Office will ship the equipment back to us at no charge to you.
Can I return my Spectrum equipment to any store?
You can drop-off your Spectrum equipment at any Spectrum store. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment.
How long do you have to return equipment to Spectrum?
You can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store. Note: If you’ve already activated your phone and would like to stay with Spectrum Mobile, request an exchange rather than a return.
How do I return my cable box to Spectrum?
Please use the link to find the nearest UPS Store. The UPS Store will handle packaging and shipping back to us at no charge to you. Just bring your equipment and tell UPS that you’re a Spectrum customer, and they’ll take care of the rest. Remember to hold on to your receipt for tracking purposes.
How do I return my cable box?
Visit to find a UPS Store near you. You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.
Is there a fee to cancel Spectrum?
No early termination fees: All Spectrum plans are contract-free, so you don’t have to worry about early termination fees when cancelling. Prorated bills: as of 2019, Spectrum no longer prorates bills or issues credits for partial months.
Can I exchange my Spectrum modem?
To get the most out of your Spectrum Internet service, you can request a replacement modem online. We’ll provide you with a replacement modem and a Self-Installation Kit to guide you through the installation process.
How do I cancel Spectrum?
To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum.net and confirm the breakup. As always, the most difficult part will be returning the other party’s stuff. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store.
What happens if I don’t return my Spectrum equipment?
Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation. If you fail to do it in this 15 day time period, they will charge you some fee.
Can you cancel Spectrum cable at any time?
Cancelling Your Spectrum Internet
Fortunately, unlike other service providers, Spectrum is open 24×7 so you can cancel at any time. When you’re ready, call (833) 267-6094 and ask for your account to be disconnected.
Where do I return directv equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
How much does Spectrum charge for a lost modem?
Frequently companies like Spectrum will still conveniently *lose* your equipment and then try to come after you for the extra $200 fee, for each piece of equipment lost.
