What’s your returns policy? For orders made directly through Boden, we operate a no–quibble returns policy and if you return an item within 3 months of receipt, we’ll give you back the amount you paid for the item*.

Does Boden do exchanges?

For purchases made directly through Boden, we operate a no quibble returns policy and if you return an item within 3 months of receipt we’ll give you back the amount you paid for the item (see postage and packing cost terms) or offer an exchange (exchanges not available on PayPal orders), whichever you prefer.

How do I return with rebound?

Shoppers are directed to the returns portal from your return policy. They’ll need their email address & order number handy to start their return. Shoppers will then select which items they’re returning and why. They’ll pick their preferred return method, with a map to help them spot the most convenient location.

Can I cancel Boden order?

Boden reserves the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will not be charged for any order until the item is dispatched.

How do I return something to John Lewis?

How to return
Use for returning johnlewis.com orders only. Fill out the returns section on the front of your delivery note.If you have a Waitrose & Partners label printed on your delivery note: If there’s no Waitrose & Partners label printed on your delivery note:

Can you order Boden over the phone?

Yes you can. Just order online at our website. Phone orders are unfortunately not possible for overseas customers. You can also now pay in your local currency, saving you time on working out the exchange rate and usually saving you on extra charges from your bank.

How can I get free delivery from Boden?

If your order is over £30 you can have free standard delivery – 3 to 5 working days – or go for Click and Collect to a Boden Store and you won’t pay a delivery charge.

How do I stop Boden Catalogues?

If you have an online account, you can opt out of our mailing list under ‘Marketing Preferences’ in your account settings.

How long do Boden returns take?

What is your return’s policy? For purchases made through bodenclothing.com.au we operate a no quibble returns policy and if you return an item within 3 months of receipt (although this is reduced to 30 days on sale goods), we’ll give you back the amount you paid for the item, no questions asked.

Where can I return my ReBOUND parcel?

With a host of convenient locations such as corner shops, fuel stations and supermarkets, our parcel shops drop-off points are handy return options. Shoppers can fit returning into their busy schedules with parcel lockers allowing for contactless returns in remote locations with access 24/7.

Are ReBOUND returns free?

That depends on your own return policy. ReBOUND can support consumer paid, retailer paid and subsidised returns. You’ll even have the freedom to customise your return policy by country or carrier for flexible payment options.

What is ReBOUND shipping?

Service Details. ReBOUND provides a managed returns service for online retailers who sell internationally. Shoppers use an online booking system to generate a return label, then packages are consolidated in-country and shipped back to the retailer in bulk.

Does Boden do credit?

Simply sign-in to your online account, choose your items, and proceed to the ‘Checkout’ page. Your credit will appear in the ‘Payment Details’ section; just enter the amount you wish to use, and click on ‘Apply this to order’. This will be done immediately, and there will be a charge for any outstanding amount.