However, our tests found that Xfinity Mobile subscribers saw an average download speed of 12.6 Mbps, compared to the Verizon average of 24.0 Mbps (measured only in regions where Xfinity Mobile is available).

Is Xfinity Mobile service bad?

Customer service: Xfinity Mobile offers the best customer service and a best-in-class app for full-service MVNOs. Overall: A solid, cheap plan for those already in the Xfinity universe, though you have to deal with data throttling, slowdowns, and poor video streaming quality (unless you have a 5G device).

Why is Xfinity Mobile so slow?

When the network is experiencing unusually high levels of demand, some customers temporarily may have slower data speeds. “High levels of demand” is most often based on where you are physically. For example, if you’re in a crowded stadium, you may notice temporarily slower speeds.

Will Xfinity Mobile pay off my phone?

We don’t pay off your remaining device balance or cover the early termination fee you may incur when leaving your other carrier.

Does Xfinity Mobile have 5G?

With Xfinity Mobile, you get fast nationwide 5G coverage to keep you connected. Plus, you’re always covered with LTE and millions of secure Xfinity hotspots when and where 5G isn’t.

Does Xfinity Mobile roam?

If you’re traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones and tablets in over 200 countries. If traveling in one of the over 200 countries that support international roaming you can talk, text and use data just like at home.

Is Xfinity Mobile throttled?

Speed. By default, Xfinity Mobile subscribers are not subject to any max speeds or throttling on most data use. However, heavy users will be throttled to a maximum download speed of 1.5Mbps if they exceed 20GB of data use in a month.

Can I switch phones on Xfinity Mobile?

” Xfinity Mobile customers can bring compatible devices to new lines of service. However, at this time, we don’t support adding your own device to an existing line. If you’d like to purchase a new device for your existing line, you can visit our Shop page, go to an Xfinity store, or call us at (888) 936-4968.”

What company owns Xfinity Mobile?

Comcast’s Xfinity Mobile service is an MVNO, which means that Comcast handles all of its mobile customers’ billing and service issues, but the actual underlying network they’re using is Verizon’s.

What towers do Xfinity Mobile use?

Service comes via Verizon’s towers and Comcast’s network of Xfinity hotspots. Xfinity Mobile now supports 5G on Verizon’s network, though you’ll need a 5G phone to use it. Xfinity Mobile adds a cell phone plan to your existing Comcast internet and/or TV packages.

Can I switch my Verizon phone to Xfinity Mobile?

The Xfinity Mobile Switch Squad will handle every step: swap your SIM, port your number, and break up with your carrier for you; all you have to do is walk out as an Xfinity Mobile customer and start saving up for $400 a year. For more information on Xfinity Mobile’s wireless plan offerings, visit

Does Xfinity reduce internet speed?

Once a line exceeds 20 GB of data usage, that line will experience reduced speeds. * At that point, browsing speeds get reduced to a maximum of 1.5 Mbps download/750 Kbps upload.

Does unlimited data slow down Xfinity?

(UPDATE: We’ve learned that upload speeds will be limited to 750kbps after unlimited data customers use 20GB in a month.)

Does Xfinity slow down your internet?

Xfinity is a cable internet network. A cable network is built around neighborhood-wide nodes, so your connection can slow down when too many users use the internet at the same time. This usually happens in the evenings on weekdays, although it could happen at other times as more people these days work from home.

What are the benefits of Xfinity Mobile?

Where other carriers offer multiple tiers and confusing structures, Xfinity Mobile offers three simple options:
Free, unlimited calling and text messaging with no data.Free, unlimited calling and text messaging with per-gigabyte data.Free, unlimited calling and text messaging with unlimited data.

Does Xfinity run your credit?

. Xfinity offers a prepaid plan which does not require a credit check. The credit check is done only for post-pay customers. Xfinity uses Experian and Equifax for screening their customers’ credit history and background.

Does Xfinity Mobile require a contract?

There is no term contract required when you sign up for Xfinity Mobile service. You can cancel service anytime without paying an early termination fee. Learn more about our satisfaction guarantee.