All merchandise returned after 30 days from the original date of purchase will receive a gift card for the full purchase price on the receipt. All snowboard related merchandise must be returned or exchanged within 30 days from the original date of purchase, after which all sales are final.

Can you return something to Zumiez without a receipt?

All returns (refunds or exchanges) without a receipt will receive a gift card credit for current retail or lowest promotional price.

How do I return something to Zumiez?

We’re here to help, email or call 877-828-6929 to reach our Customer Care team. All returns will be applied to the original payment method, shipping charges are not refundable. Order your new item(s) online with standard shipping and provide the new order number below.

How long does Zumiez take to refund?

A refund is processed differently than a charge to your account and may take 3-5 days to be posted by your bank after it is processed by our team.

Can you return used vans?

A full refund, excluding shipping charges, will be issued on unworn merchandise within 90 business days. A refund will be issues to the original form of payment. *PayPal, Apple Pay, and Klarna orders returned to a VANS retail store can only be exchanged for an equally priced item or merchandise credit.

Does Zumiez ship to PO boxes?

We do not ship to International P.O. boxes. All orders are subject to verification prior to processing and shipping. We are required to complete a customs declaration with the retail value of the item(s) purchased, Zumiez cannot legally declare your order as a gift.

What shipping company does zumiez use?

If you still don’t have your package, please contact Customer Care at 1-877-828-6929 and we will be happy to help! How can I make changes to my delivery? If your order was shipped via UPS, take a look at their My Choice program to make changes: UPS My Choice.

Does zumiez do trade ins?

Come on down to the first ever Zumiez Swap ‘n’ Shop! For one day only trade-in your old things for new things for your favorite brands like Champion, Primitive, New Balance, Never Made, Samborghini, and Viva la Bonita.

Does zumiez offer free shipping?

Zumiez offers free shipping everyday when you ship to your local Zumiez store location (available in the U.S. only). Depending on your location, allow for 5-8 business days for delivery, then swing by anytime to pick up your order. Free shipping offer includes skate decks, longboards, snowboards, and apparel!

Can I get a refund without a receipt?

Faulty items

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don’t want to return or exchange the item then you can ask for it to be repaired.

Can you return Tillys sale items?

For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit. All sale merchandise ending in . 97 (cents) is final sale during red tag promotional clearance events.

Can you return an instore purchase online?

It’s free to return a purchase whether in-store or by mail, and while you can return online orders in stores, in-store purchases can only be returned to stores and not via mail.

Do vans need to be broken in?

Vans shoes are designed to withstand the fast-paced life you live, with our sturdily designed vulcanised rubber soles providing long term durability and support. This said, if your shoes need a bit more help to break them in, don’t be afraid to soften them using a little tough love.

How do you fix ripped vans?

Remove the laces from your Vans. Prior to fixing ripped shoes, it’s important to clean the surface of the canvas. Locate the torn area on the shoe. Snip any part of the tear that is frayed. Squirt a dab of shoe glue on a piece of cardboard. Dip the cotton swab in the glue. Create a patch if the tear cannot be repaired.

Do vans run small or big?

Vans sneakers fit true to size, which makes the whole sizing process relatively simple. Vans shoes are available in half sizes, except for sizes UK 11 and above, which are only available in full sizes.