We can only accept an item for exchange or refund with the original receipt or proof of purchase.

Can I exchange without receipt?

What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

How can I get a proof of purchase without receipt?

Others include:
Lay-by Agreement;Receipt number or confirmation number for telephone or online transactions;Credit card statement;Warranty Card showing a supplier’s or manufacturer’s details, date and amount of purchase; or.Serial or production number.

Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.
Nordstrom. Kohl’s. REI. Bed Bath & Beyond. L.L. Bean. J.C. Penney. Wal-Mart.