You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Can you return to any Zales?
*Purchases made at a Zales or Zales Outlet store MUST be returned to a Zales or Outlet store. These items may NOT be returned by mail to our distribution center.
Do you need a receipt to return at Zales?
You can return both in-store and online purchases to any Zales or Zales Outlet store. Follow these steps to initiate store return: Bring your item to the store with the original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to you.
Do jewelers accept returns?
Because of this, most jewelry stores will not give you a full refund when you try to return it. Some might, but that’s not the norm. In fact, some stores have a strict no-return policy.
Can you return jewelry to a jewelry store?
STORE RETURNS AND EXCHANGES – TERMS & CONDITIONS
Subject to the terms of this policy items may be returned for exchange or refund for any reason within 30 days of purchase, provided they are in a saleable condition and accompanied by a valid receipt. Refunds will only be issued from the store of purchase.
Can you return a ring after its been resized?
Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.
Can you return jewelry to Costco?
Costco accepts returns of jewelry items such as rings, earrings, necklaces, and bracelets at any time after purchase both in-store and online as of 2022. To return gold and diamond jewelry of 1.00 carat or more, you must bring the IGI and GIA paperwork to authenticate the jewelry.
Can you return jewelry to Kay’s?
Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you’d rather exchange your purchase for something new, great!
Does Zales have a buyback program?
We guarantee that the item you trade will be valued for trade in at Zales at 100% of its original net purchase price. Trade-ins of in-store and online purchases are accepted at most Zales locations.
How do you return an engagement ring?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Can you return jewelry to Walmart?
Walmart will return all types of jewelry items such as rings, necklaces, earrings, watches, pendants, etc., within 90 days of purchase as of 2022. Jewelry valued under $300 can be returned in-store to Walmart or by mail, whereas Jewelry valued at over $300 can be returned by mail only.
Does Zales have a lifetime warranty?
At Zales, we provide a Lifetime Diamond Commitment3 to protect your diamonds. We recommend adding the optional Lifetime Protection Plan to cover repairs and/or maintenance on the metal of your jewelry to enjoy true worry-free wear.
Can you return a ring?
Ring offers a 30-day refund policy from the date you receive your order to request a full refund.
Can you return a ring if she says no?
Even if she doesn’t want the engagement ring, you may still be eligible for a refund. Most premier jewelers will accept a return on an unworn item for 30 days. This date is typically from the date the product arrived, and not from the date the purchase was made.
Do you have to return an engagement ring if you break up?
If the engagement is broken, the giver gets the ring back, regardless of the reasons for the split. This is similar to the no-fault divorce approach of family law.
Can you return pierced earrings?
DVDs, music and computer software: many retailers will not accept returns on these items if the seal or packaging has been broken. Earrings, make-up and toiletries: these items can’t be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
Can you return earrings for pierced ears?
No refunds for earrings or other jewellery for piercings (except if faulty). As a customer I totally agree with that. Earrings are usually non returnable unless faulty. You would need to make this clear and most people wouldn’t have issue with that.
Does jewelry Exchange do appraisals?
The Jewelry Exchange DOES NOT do appraisals.