The Canada Revenue Agency (CRA) is now offering an automated callback service on the following numbers:
For Business Enquiries: 1-800-959-5525.For Individual Tax Enquiries: 1-800-959-8281.For Benefit Enquiries: 1-800-387-1193.

Can I email a question to CRA?

Can you email the CRA? No. While emails are a frequent way to communicate on a timely basis, the CRA does not send or receive emails relating to business inquiries.

What’s the best time to call CRA?

The best times to contact the CRA are usually early morning or late afternoons. Lunch time (approximately noon) can be quite busy for the CRA as many are calling on their work breaks. At this moment, wait times can exceed more than one hour at this time.

When can I call CRA?

Extended call centre hours: To give taxpayers more time to have their tax and benefit questions answered, our Individual tax enquiries line is open Monday to Friday from 9am to 9pm local time, and our extended Saturday hours are 9am to 5pm.

Does CRA have a chat line?

The online chat service is available Monday to Friday from 9am to 4:30pm ET .

How do I contact Service Canada online?

Contact 1 800 O-Canada – Canada.ca.

Why are CRA wait times so long?

Most of our call centres continue to be open, but you may experience longer than usual wait times due to measures taken surrounding the COVID-19 virus. We have fewer agents available because we’ve had to make adjustments to our workforce to ensure the health and safety of our employees.

Is there still Cerb in Canada?

Eligibility for the CERB is unchanged. CERB continues to support workers by providing $500 a week to eligible workers, including the self-employed, who have stopped working and lost income due to COVID-19. The CERB responds to a broad range of situations that may require a person to stop working.